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CCTV and SIA Licence Security Training Course Provider SIA LICENCE TRAINING COURSE PROVIDERS We deliver CCTV and SIA excellence in a fast and professional way, when you need it, at a location near you.
Welcome to the home of CCTV and SIA Security Training the CCTV and SIA (Security Industry Authority) website for CCTV and SIA license Security training Courses. We can train and guide you to attain SIA certification standards; which will help you build a successful career as a SIA Security Officer, SIA Door Supervisor or CCTV Operator. · We are one of the industry’s leading providers of CCTV and SIA training for Security Officers, Door Supervisors and CCTV Operators. · We are an approved SIA and CCTV security training firm, providing SIA Licence Security Training Courses and CCTV services to individual learners and corporate customers to obtain SIA security training recognized at highest level in the security industry. · Our services help each learner attain SIA (Security Industry Authority) approved training for SIA Security Guard course, SIA Door Supervisor course and SIA CCTV Operator course. · CCTV and SIA license Security Training courses take place in the following areas: London, Croydon, Guildford, Chelmsford, Milton Keynes, Slough, Swindon, Peterborough, Birmingham, Manchester, Liverpool, Leeds, Bradford, Sheffield, Leicester, Blackpool, Portsmouth, Southampton, Cardiff, Bristol, Norwich, Newcastle, Plymouth, Edinburgh, Glasgow, Aberdeen and Belfast. Why are we the preferred training service provider for CCTV and SIA license security training courses? · CCTV and SIA Security Training (CSST) is an approved training provider for SIA (Security Industry Authority) License security training Courses in the UK. · SIA License Security Training courses are awarded by EDI, NOCN & BIIAB (Add hyperlinks http://www.ediplc.com/, http://www.nocn.org.uk/Homepage/, http://www.biiab.org/home respectively) · Excellent Pass Rate of 99% · Training is provided by a qualified SIA Licence Security and CCTV Trainer with the necessary understanding and experience of the relevant SIA and CCTV licensing sector as required by the (SIA) Security Industry Authority. · Your CCTV and SIA trainer will arm you with satisfactory skills and knowledge to perform to a high level in a security role · Training is offered in a comfortable classroom environment. · We cater for individual and group bookings for the CCTV and SIA license security training courses. · No previous SIA Licence Security Training or CCTV experience is necessary. · We will assist you with your SIA and CCTV Licensing and subsequent employment needs. · SIA Multilingual learner support team available daily · Easy online accessibility to CCTV and SIA License Security Training Courses exam results. · Free examination re-sit offered, if required for your CCTV and SIA License Security Training Course exam. · CCTV and SIA License training courses available for both weekends and weekdays. · SIA Door Supervisor & CCTV training courses available in London, Croydon, Guildford, Chelmsford, Milton Keynes, Slough, Swindon, Birmingham, Manchester, Peterborough, Leeds, Liverpool, Bradford, Sheffield, Blackpool, Leicester, Portsmouth, Southampton, Norwich, Cardiff, Swansea, Bristol, Newcastle, Brighton, Plymouth, Glasgow, Edinburgh, Aberdeen, Belfast and more If you are serious and determined about your career as a SIA Security Officer, SIA Door Supervisor or CCTV Operator in the SIA (Security Industry Authority) security profession, then we can help you advance your career by assisting you in attaining the SIA Certified Professional Badge. Do reach contact our SIA Licence Security Training and CCTV learner support team on 0845 6431 845to find out how best you can acquire the CCTV and SIA training and certification.
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SIA Security Training Course Details
SIA CCTV COURSE SIA SECURITY GUARD TRAINING COURSE SIA DOOR SUPERVISOR TRAINING COURSE
SIA CCTV COURSE To get a SIA license for a SIA CCTV operator you must attend our SIA approved training course for SIA CCTV and obtain a level 2 qualification. This entry level qualification aims to introduce you to the world of CCTV operations A good understanding of the legislations and codes of practice is important as the SIA CCTV operators' main task is to monitor the activities of members of the public in a private or public space. To be able to carry out this role you will need a SIA license for SIA CCTV operators. The SIA CCTV operator serves as a customer service link between the public and the data controller by carrying out cooperation roles. SIA CCTV training is required by the SIA for the SIA CCTV license. This SIA CCTV training course is SIA approved covering roles and responsibilities of a CCTV operator (part 1) and practical assessment (part 2)covering the practical tasks of a SIA CCTV operator including procedures for storing, monitoring, disclosing, and processing CCTV images while also maintaining the evidential value of documentary evidence including CCTV images. The SIA CCTV operator course is composed of 2 units: Unit 1 - Knowledge and skills based course covering: The Roles and Responsibilities of the SIA CCTV Operator and Other CCTV Staff Codes of Practice, Operational Procedures and Guidelines CCTV Equipment and its Operation Control Room Communications and Access Control Legislation Dealing with Incidents SAI CCTV Surveillance Techniques Fire and Emergency Procedures Health and Safety at Work Unit 2 - Practical Assessment
SECURITY GUARD TRAINING COURSE Part 1: Knowledge based training and assessment (22.5 hours). This section of the course covers the following topics: Role and responsibilities of SIA security officers Customer care and social skills Fire safety Health and safety Dealing with incidents and emergencies The Law (civil and criminal) Procedures for the control of keys and equipment Assignment instructions Reporting
Part 2: Communication Skills and Conflict Management (14 hours) Overall aim: To ensure that SIA security door supervisors have the appropriate communication skills and knowledge of conflict management Introduction to communications skills and conflict management Aim: To discuss communication skills and conflict management with SIA security course trainees. Objectives: By the end of this session SIA trainees will be able to: State the importance of customer care Show an understanding of basic communication skills Show an understanding of verbal and non-verbal communication effectively State the need to calm difficult situations and avoid violence Identify different types of behavior State what risks can occur during violence at work Identify the most common conflict flash-points State the importance of managing aggression Show an understanding of basic problem-solving skills State the impact of reflecting and learning from the experience of conflict Application of communication skills and conflict management Aim: To observe and discuss scenario situations requiring effective communication skills and conflict management needed as a SIA security officer. Objectives: By the end of this session SIA security course trainees will: Understand the issues regarding entry refusal and will know how to refuse entry in a way that reduces the risk of conflict. Understand the issues regarding ejection and will know how to eject a customer in a way that reduces the risk of conflict. Be able to identify some of the types of incidents that occur inside a venue Understand how the SIA licensed officer can deal with incidents in a way that reduces the risk of conflict. Understand the law about arrest in relation to a SIA security door supervisor's role
DOOR SUPERVISOR SECURITY TRAINING COURSE
Part 1- Role and Responsibilities of a SIA Door Supervisor (14 hours). The Overall aim of part one of the SIA security Training course is to ensure that door supervisors have the knowledge and understanding of their role and responsibilities in the security industry environment. SIA door supervisor security training course Introduction. Aim: To introduce door supervisors to the leisure and security industries. Objectives: By the end of this session trainees will be able to: Define the role of the SIA security door supervisor Identify the qualities of a SIA security door supervisor Identify the key players in the leisure and security industries State the relationships with the SIA, the police and local authorities State the main objectives of SIA security door supervisors State the requirements for SIA security door supervisors under the Private Security Industry Act) SIA security training course Behavioral standards Aim: To discuss appropriate behaviors for SIA security door supervisors. Objectives: By the end of this session trainees will be able to: State the reasons for having SIA security behavioral standards List the SIA's specific requirements in relation to licensing and enforcement Civil and Criminal Law relevant to the SIA security qualification Aim: To discuss civil and criminal law relevant to door supervision. Objectives: By the end of this session SIA security trainees will be able to: Show an understanding of civil and criminal law State the requirements relating to the use of force State what is meant by 'reasonable' and 'necessary force' Identify types of assault List some other criminal offences that door supervisors may come across List the options available to SIA officers when the law is broken Searching Aim: To discuss search procedures. Objectives: By the end of this session SIA security trainees will be able to: State the reasons for searching premises State how to search people and their property State 'conditions of entry' and the importance of obtaining permission to search State the difference between general, random and specific searches Define an 'offensive weapon' State the hazards of conducting a search State the procedures for recording articles seized during searches List the options available to door supervisors if they find items during searches Arrest Aim: To discuss arrest procedures. Objectives: By the end of this session SIA security course trainees will be able to: Define an arrest able offence State the agreed procedures for arrest State the limitations to a door supervisor's powers of arrest Identify circumstances in which door supervisors may arrest Specify why arrests should only be made as a last resort State the procedures following an arrest Drugs Awareness Aim: To discuss drugs and drug abuse. Objectives: By the end of this session SIA security course trainees will be able to: Identify key areas of the Misuse of Drugs Act of 1971 and the Public Entertainment License (Drugs Misuse) Act 1997 State some of the symptoms of drug abuse List the most common types of illegal drugs List signs of drug dealing State how to deal with customers found in possession of drugs State the procedure for handling seized drugs List Health and Safety issues in relation to illegal drugs State how to dispose of contaminated waste Recording Incidents and Crime Scene Preservation Aim: To discuss incident recording and crime scene preservation. Objectives: By the end of this session SIA security course trainees will be able to: List the types and reasons for records State the reasons for recording incidents Identify incidents that need recording and when to call the police Explain what information a record should contain State the rules for incident book/notebook entries List the different types of evidence State how forensic evidence can be obtained at a crime scene State the basic rules to follow to preserve evidence Licensing Law Aim: To discuss licensing law and the licensee's social responsibility Objectives: By the end of this session SIA security course trainees will be able to: State the law in relation to refusing entry and ejecting customers State police powers in relation to license premises State the different types of license's and permissions available for premises State the rights and duties of licensees and door supervisors as their representatives State the law in relation to young persons State law in relation to drunkenness, disorderly conduct, prostitutes and unlawful gaming Equal Opportunities Aim: To discuss Equal Opportunities and Discrimination. Objectives: By the end of this session SIA security training trainees will be able to: State what is meant by equal opportunities, prejudice and stereotyping State the relevance for door supervisors of the Race Relations Act, the Sex Discrimination Act and the Disability Discrimination Act State how these Acts may be enforced Health and Safety at Work Aim: To discuss Health and Safety in the workplace. Objectives: By the end of the session SIA security course trainees will be able to: Define the main areas of Health and Safety legislation State the purpose of 'duty of care' State the responsibilities of the employer, employees and self employed Identify typical risks, hazards and spillage's Identify safety signs and safety signals State the precautions to be taken in the manual handling of heavy goods State the precautions to be taken against HIV, hepatitis and other infectious diseases Emergency procedures Aim: To learn the basic procedures for emergency situations Objectives: By the end of this session SIA security course trainees will be able to: Define the term emergency List the reasons for fire certificates and occupancy figures State the three components of fire Explain the importance of knowing the venue's fire and evacuation procedures List the types of fire extinguishers, and their use State the procedures for a bomb threat State how to act in a first response situation requiring first aid State who to contact in first aid situations Part 2: Communication Skills and Conflict Management (14 hours) Overall aim: To ensure that SIA security door supervisors have the appropriate communication skills and knowledge of conflict management Introduction to communications skills and conflict management Aim: To discuss communication skills and conflict management with SIA security course trainees. Objectives: By the end of this session SIA trainees will be able to: State the importance of customer care Show an understanding of basic communication skills Show an understanding of verbal and non-verbal communication effectively State the need to calm difficult situations and avoid violence Identify different types of behaviors State what risks can occur during violence at work Identify the most common conflict flash-points State the importance of managing aggression Show an understanding of basic problem-solving skills State the impact of reflecting and learning from the experience of conflict Application of communication skills and conflict management Aim: To observe and discuss scenario situations requiring effective communication skills and conflict management needed as a SIA security officer. Objectives: By the end of this session SIA security course trainees will: Understand the issues regarding entry refusal and will know how to refuse entry in a way that reduces the risk of conflict. Understand the issues regarding ejection and will know how to eject a customer in a way that reduces the risk of conflict. Be able to identify some of the types of incidents that occur inside a venue Understand how the SIA licensed officer can deal with incidents in a way that reduces the risk of conflict. Understand the law about arrest in relation to a SIA security door supervisor's role
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